Five members of the personal concierge team at Waldorf Astoria Maldives Ithaafushi have been awarded the prestigious Les Clefs d’Or, becoming the first Hilton team in South Asia to receive the honour.
Les Clefs d’Or, known as the Golden Keys, is an international association of the world’s finest hotel concierges. Founded in Paris in 1929, the association embodies a tradition of excellence, service, and integrity that has thrived for nearly a century. The Golden Keys emblem is worn proudly and symbolises unparalleled service and expertise. For a concierge to wear Les Clefs d’Or, they must demonstrate exceptional dedication, knowledge, and the ability to deliver the highest level of personalised service.
“I’m incredibly proud of the team and our united commitment to welcoming our guests to experience unforgettable moments that are unique to this beautiful corner of the Indian Ocean,” said Etienne Dalançon, General Manager of Waldorf Astoria Maldives Ithaafushi.
“Each award we have won in the past three years has brought new impetus to our mission to deliver exceptional and intuitive service. The Les Clefs d’Or is truly a special honor, and I am confident our future guests will discover how the award has helped our signature brand of Waldorf Astoria hospitality evolve and mature.”
“Les Clefs d’Or is a beautiful metaphor for unlocking unforgettable guest experiences. This accolade will add further momentum to our mission to reimagine modern-day luxury and craft experiences that uphold the Waldorf Astoria’s iconic heritage and reflect the fabric of the Maldives.”
Since opening in 2019, Waldorf Astoria Maldives Ithaafushi has earned remarkable accolades including the 2022 Travel + Leisure World’s Best Awards, securing the title of the No. 1 Best Resort Hotel in Asia and a listing as No. 3 Best Resort Hotel in the world. Furthermore, Forbes Travel Guide, the only global rating system for luxury hotels, restaurants and spas, has honored the resort with the Forbes Travel Guide Five-Star Award.